The Role of Information and Communication Technologies in Protecting Health and Transforming the Quality of Employment During the COVID–2019 Pandemic
Research Article
How to Cite
Yudina M.A. The Role of Information and Communication Technologies in Protecting Health and Transforming the Quality of Employment During the COVID–2019 Pandemic. Living Standards of the Population in the Regions of Russia. 2020. Vol. 16. No. 3. P. 98-107. DOI: https://doi.org/10.19181/lsprr.2020.16.3.8 (in Russ.).
Abstract
The article deals with the study of various aspects of the impact of digitalization on the level and quality of life, manifested in the situation of the COVID-19 pandemic. Information and communication technologies have consolidated their status as the infrastructure that supports socioeconomic interaction in crisis periods. For many Russians, the high spread of ICT in the country has become a significant factor in maintaining the previous standard of living in conditions when it is rapidly falling under the pressure of general isolation. The author reveals that certain forms of digitalization of medicine also cause an ambiguous reaction of society.
The impact of ICTs on quality of life in the context of a pandemic has been analyzed based on the data from the World Health Organization. The high importance of trust between society and the state in the fight against COVID-19 has been emphasized, digital monitoring of citizens, in particular. International experience has been systematized: positive and negative examples of such tracking systems in Russia and the world, in general, have been considered.
Two management attitudes underlying the social technologies of digital monitoring are identified. The first is based on preventing the spread of the disease by informing and predetermines making decisions by the user. The second is based on self-control of the patient: the citizen must prove compliance with the established rules, violation of which is punishable. It is proved that the application «Social monitoring» used by the authorities of Moscow belongs to the second category. The digital tools, which are already available to the authorities and, when finalized, could be a full-fledged alternative to this application (which received a negative assessment of the city's residents) are mentioned.
The impact of COVID-19 on the quality of employment has been manifested not only in a significant increase in remote employment, which contributes to the development of digitalization but also to the growth of risks of unstable employment. The economic situation has deteriorated sharply, but some of the measures taken by the authorities have had the effect of keeping the majority of Russians the same standard of living. ICTs have also played a role in this - the widespread use has allowed most employers to cope with the task of working remotely. However, it is more difficult to guarantee compliance with labour rights remotely, including the balance of working and personal time. In addition, in the conditions of self-isolation, the problems of technostress, and various socio-psychological problems caused by the use of ICT have sharply worsened.
Keywords:
level of life, quality of life, methods of digitalization of health care, e-health, COVID-19, quality of employment, unstable employment, remote work, social monitoring, digital monitoring, social technologies
References
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KHmelevskaya S.A. The Problem of the Collision of Lives from the Standpoint of Philosophical Reflection. Living Standards of the Population in the Regions of Russia. 2020. Vol. 16. No. 2. P. 100-107. DOI: 10.19181/lsprr/2020.16.2.10
Effektivnost’ truda i kachestvo trudovoy zhizni XXI veka: sbornik nauchnykh statey [Labor efficiency and quality of working life of the XXI century: collection of scientific articles]. Ed. by R.V. Karapetyana. SPb.: Skifiya-print. 2020.402 p. ISBN 978-5-98620-432-1.
Brod C. Technostress: The human cost of the computer revolution. Reading, Mass: Addison-Wesley, 1984.
Dehning J., Zierenberg J., Spitzner F. P., Michael Wibral M., Pinheiro Neto J., Wilczek M., Priesemann V. Inferring Change Points in the Spread of COVID-19 Reveals the Effectiveness of Interventions. Science. 2020. [online]. Accessed 20.05.2020 URL: https://science.sciencemag.org/content/sci/early/2020/05/14/science.abb9789.full.pdf DOI: 10.1126/science.abb9789
Edwards P.N. Infrastructure and Modernity: Force, Time, and Social Organization in the History of Sociotechnical Systems. Modernity and Technology. Cambridge, MA: MIT Press, 2003. P. 185−226.
Kalabikhina IE (2020) Demographic and social issues of the pandemic. Population and Economics 4(2): 103-122. DOI: 10.3897/popecon.4.e53891
Ragu-Nathan, T., M. Tarafdar, B. S. Ragu-Nathan and Q. Tu. The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information systems Research. Vol. 19. No. 4. P. 417-433.
Variya P.B., Patel N.K. Technostress: A Conceptual Framework. UGC Care Journal. 2020. Vol.40.Issue 23. P. 492-495.
Article
Received: 22.06.2020
Accepted: 14.08.2020
Citation Formats
Other cite formats:
APA
Yudina, M. A. (2020). The Role of Information and Communication Technologies in Protecting Health and Transforming the Quality of Employment During the COVID–2019 Pandemic. Living Standards of the Population in the Regions of Russia, 16(3), 98-107. https://doi.org/10.19181/lsprr.2020.16.3.8
Section
SOCIOLOGICAL RESEARCH
